WhatsApp Business API

Complete Fully Managed WhatsApp Business API to Increase Your Business Growth By 3X

The WhatsApp Business API is a fast, secure, and reliable way for businesses to reach their customers all over the world. Generate higher and faster sales with WhatsApp Business API.

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WhatsApp Business API

Complete, Fully Managed Enterprise WhatsApp Solution

WhatsApp Business API Provider

The WhatsApp Business Platform allows businesses to reach their clients all around the world in a quick, safe, and dependable manner. With the WhatsApp Business Platform, you can generate more and faster revenue. WhatsApp has a message open rate of 98% and a click-through rate of 45-80%, making it the finest platform for reaching clients where they currently are! WhatsApp Business Platform was developed by WhatsApp to assist mid-large enterprises in communicating with their leads, users, and customers on WhatsApp at scale! It's the official technique to increase your Whatsapp user engagement and develop your business. There will be no more number blocks!

Over 1.5 billion active user.
Customers are using WhatsApp more frequently these days.
90% of communications are read within 30 seconds after being delivered.
End-to-end encryption and ad-free experience.
Services are available across over 180 countries.

WhatsApp Business API for Businesses

Fivo SMS connects your business to Meta's official messaging platform so you can talk to customers on WhatsApp at scale — automatically, securely and from your own systems.

Send approved templates for order updates, reminders, OTPs and offers
Share images, videos, PDFs, location pins and quick-reply buttons
Answer common questions around the clock with a chatbot
Hand conversations to your team in a shared inbox
Connect your CRM, e-commerce store or ERP

1. Set up

We connect your Facebook Business Manager, register your number and set your display name.

2. Create templates

We help you write templates that Meta approves quickly, for alerts, offers and support.

3. Go live

Start messaging from our dashboard or through the API, with delivery and read reports.

Meta's charges depend on the message category and the customer's country; business-initiated messages go only to customers who have opted in. Talk to our team to get started.

Key Features Of WhatsApp Business API

WhatsApp Business API Service Provider in India

Verified profiles: Businesses may create a verified business profile with a WhatsApp green tick, corporate logo, descriptions, contact information, and so on. Instill consumer trust by prioritising security.

Proactive notifications: Address numerous consumer touchpoints by delivering purchase, account update, and reminder messages.

Rich media: Share media-rich texts that include audio files, video files, documents, photographs, a location, a CTA button, and other elements.

Contextual promotional offers: Use WhatsApp promotional messages to engage your opted-in consumers and promote conversions and client retention.

Interactive Messaging: Add reply buttons and list choices to your WhatsApp conversations to allow consumers to buy stuff, return items, and raise complaints, among other things.

Send Creative Notifications

Create one-time campaigns to promote a new product or service, or recurrent campaigns to keep your consumers engaged on an ongoing basis.

Send consumers personalised messaging campaigns that incorporate photographs, videos, PDFs, and links. With a simple tap, the WhatsApp API enables CTAs such as rapid answers, clickable links, and claim offers.

Send a tailored message to your consumers whenever they are ready to buy from you!

Using enterprise-specific branding, personalise communications.

Broadcast Promotional Messages (Officially)

WhatsApp just enabled businesses to use the API to broadcast and automate promotional messages.

You may now send exciting offers, discount coupon codes, and holiday greetings without having your phone number blacklisted!

By enabling this option and allowing your consumers to chat with your support team directly from your website, you may convert your website traffic into purchases.

Increase conversions by impressing new consumers with tailored recommendations.

Notify Relevant Updates

Increase client engagement by automatically sending important transactional communications to them.

Proactively send orders, shipments, returns, reimbursements, and other messages to certain user groups.

Create tailored and automated procedures to successfully handle a large number of client encounters.

Use WhatsApp chatbots to minimise agent workload and automate help desk functions such as feedback surveys, appointment scheduling, and FAQs.

Exceed Customer Expectations With Verified WhatsApp API

Increase client retention by engaging in two-way real-time interactions with them.

WhatsApp API offers your consumers a live talking experience and answers their questions on the go.

With 24-hour availability, you won't miss any leads.

Improve Customer Engagement

Engage with clients on a frequent basis by using automated communications. This might involve emailing notifications about new products or services, special discounts, or event reminders.

Use focused campaigns to provide targeted communications to certain groups of clients. This might include delivering coupons or discounts to members of a loyalty programme, as well as holding a contest or promotion.

Rich media messages may be used to add a visual aspect to your messages. Sending photographs, movies, or even GIFs might be included.

Why WhatsApp Business API?

Simplify Customer Communication

Communicate directly with your consumers in a straightforward and effective manner. The WhatsApp API includes all of the tools you need to set up and manage your WhatsApp accounts, as well as send and receive messages from consumers.

The WhatsApp Corporate API is simple to use and adaptable to any business operation.

Automate Customer Support

First
integrate the API to send messages to clients automatically, track message delivery, and receive real-time notifications when consumers respond.

Second
you may construct a customer assistance chatbot using the API. This may be used to respond to commonly asked questions, assist consumers with troubleshooting, and even give recommendations.

Third
you may track customer support interactions using the API. This might help you discover problem areas for consumers and make adjustments to your process to improve the customer experience.

Get WhatsApp API In As Easy As 3 Steps

#Step 1

#Step 2

Your profile will be approved in 14 business days

#Step 3

Start sending messages once the profile is approved*

Grow Your Business Using WhatsApp Business API

Reach Any Geography

With template support, you may deliver messages and assistance in many languages.

Concerns About User Safety

Allow the user complete control by allowing him to opt-in following a certain occurrence.

Simple Onboarding

We provide faster onboarding and more secure transactions, as well as seamless customer care assistance for your transactions.

Monitor Real-Time Insights

Gain access to your campaign's status and ROI, which will assist you in efficiently planning your future campaign.

Templates for Interactive Messages

WhatsApp Business presently has two types of interactive message templates, each with predefined 'Call-to-action' buttons and 'Quick reply choices'. It allows you to track comments and respond accordingly.

Monitor Analytics

Get a holistic measure of how a customers feels when interacting with your business via analysing top customers queries and drop-off rates. Get help to serve them better with relevant answers at the right time.

FAQs — WhatsApp Business API

What is WhatsApp Business API?

WhatsApp offers three products. The standard peer-to-peer app (from the Play Store or App Store) is meant for individual end users. WhatsApp Business is also on the app stores and adds limited functionality for businesses — standard automated replies and catalogue publishing via Facebook integration — suited to small businesses that can handle queries individually. WhatsApp Business API is the formal business version: after an approval process with Meta (Facebook), the company receives an API to connect with backend systems such as CRM, ERP, marketing tools and its website, and to deliver automated messages to users based on their interactions.

How can I integrate WhatsApp API into my website?

Once you subscribe to a plan and your WhatsApp Business API account is approved through your Facebook Business Manager ID, we provide a set of APIs to integrate with your website. These are straightforward APIs your developer can implement; if you need technical support, contact our team at support@fivosms.co.uk.

Why do I need WhatsApp Business automation?

Customers increasingly expect app-free, contact-free ways to connect with your business. WhatsApp automation lets you meet them on a channel they already use, respond instantly, and stay available around the clock without adding manual workload.

Can I integrate WhatsApp into my app?

Yes. You can integrate WhatsApp Business API notifications into your app using open APIs and chatbot hooks. We also offer chatbot development and can build and host your chatbot independently. Your engineers simply exchange the hooks and API calls. Choose a plan on our WhatsApp Business API page and start sending messages.

Is there an API for WhatsApp?

Yes. Open APIs for WhatsApp are available once your organisation is approved by WhatsApp using your Facebook Business Manager ID. To find your ID, log in to your organisation's Facebook Business Manager account, go to Business Settings, and look under Business Manager Info.

I need customer support — what can I do?

You can reach us by email at support@fivosms.co.uk or by phone at +91 9310 189 890. Our team will address your query promptly and help coordinate with WhatsApp as needed.

What is the difference between WhatsApp Business and WhatsApp Business API?

WhatsApp Business is a downloadable app ideal for small businesses that want to share shop information and standard replies, and publish a catalogue via Facebook. WhatsApp Business API suits large and medium businesses that need to deliver a range of messages based on customer interactions — the organisation receives an API to connect with backend systems and to enable chat-based e-commerce and payments.

Who are the top providers of WhatsApp Business automation?

This is a new and growing industry. Many firms aim to provide WhatsApp enablement, but few can plan and implement the whole process. Fivo SMS stands out in three ways: (1) a genuine understanding of clients' business and service requirements; (2) custom WhatsApp Business API solutions that combine SMS, voice, social media and email to drive engagement; and (3) strong value through competitive pricing and extensive support.

Is Fivo SMS an approved WhatsApp partner?

WhatsApp appoints certain organisations in each country to act as distribution partners to expand market reach, and Fivo SMS collaborates with several such recognised businesses. Taking services directly from an approved vendor isn't required — the enablement rights simply need to be channelled through an approved partner, and Fivo SMS manages this end to end for you.

Will WhatsApp allow me to push marketing campaigns?

WhatsApp Business API is primarily a conversational channel, so unsolicited push campaigns aren't permitted. However, you can design an intelligent customer journey with opted-in messaging that shares genuinely useful information with your customers.

Can I do e-commerce on WhatsApp?

Yes. Intelligent chat flows can be built so customers receive personalised links to make payments. WhatsApp continues to introduce new features each month that enable broader commercial use of the platform.

Can I send pictures, videos and PDFs? Is my data safe?

Yes, you can send rich media as part of an approved message flow, delivered as attachments carrying relevant information for the conversation. WhatsApp message data is protected by HTTPS standards, and for chatbot data you can request a more customised design to further improve security.

How can I get WhatsApp API for business?

It's straightforward. When you contact us, a representative walks you through the approval process, completed via your Facebook Business Manager ID. You'll need a phone number that has never been used on WhatsApp before. Setup typically takes about 7–14 days. Our team also advises on building your message templates for faster approval and helps you choose a package that fits your messaging needs.